How To Choose A Foundation Repair Company
The Yellow Pages and the internet have numerous foundation repair companies listed so how do you go about choosing a reputable company?
The
BBB – Better Business Bureau. When calling the BBB, always talk to an individual and tell them the name of the company you are inquiring about. Some of our less reputable competitors frequently change their phone numbers to lose the complaints which show up with the BBB automated system based on the company phone number.
Many companies list a huge number of years experience for their business, but in many cases, many of those years may have been spent experimenting with different and unproven products and gimmicks that don’t always work. Ask for the name of the manufacturer for the product being recommended and then check with that manufacturer to see how many years the dealer has been authorized to install the product. No one has more experience with the jacked-in steel pipe piering foundation repair system than Perma Jack of St. Louis.
You can hire a local Professional Engineer specializing in this kind of work, have them analyze your foundation problems and suggest repair solutions together with a recommendation for a reputable foundation repair company. Be sure the foundation repair company is not one which gives kick-backs for referrals. Yes, sadly, this happens.
Put your trust in the Pema Jack Company as many thousands in St. Louis already have.
Piering, Tie Backs, Wall Braces, Sub-Drains And Sump-Pumps
Because Perma Jack is committed to a proper analysis of your foundation problems, we do not have a prior commitment nor are we limited to any particular system or repair technique. We will propose what is most appropriate in the circumstances. We have two representatives who visit homeowners and analyze their foundation problems – one is the owner of Perma Jack St. Louis and the other has over 20 years experience in this field – ensuring that you get the best advice and most appropriate recommendations for repairing your foundation and structural problems.
This is important: We have seen houses piered in the wrong place by our competitors – even worsening the problems, homes that received piers when they should have had tie-backs or wall braces, and basements that have had sub-drains and sump-pumps installed unnecessarily. Perma Jack knows only too well that your hard-earned money needs to be spent on the right work for your house and not wasted to line the pockets of some commissioned salesman.
Warranties And Guarantees
When comparing foundation repair companies, many homeowners are drawn to the promise of a “lifetime warranty.” Unfortunately, even the most questionable operators in this industry can make that same claim. The real question isn’t what warranty is offered—it’s who will be around to honor it.
Perma Jack of St. Louis isn’t just another contractor. We’re a licensed provider of the nationally trusted Perma Jack System, which means we operate under a formal license—not a franchise. This license grants us the rights to use the Perma Jack name and system under strict guidelines. Should our company ever be acquired or transferred, the licensing agreement ensures continuity—your warranty doesn’t disappear just because ownership changes.
That’s a level of long-term assurance most companies simply can’t offer. In fact, some online sources mistakenly refer to us as a franchise, likely due to the strength of our brand and the language on our site. But rest assured: we are a locally owned, licensed partner of a national system—and our commitment to standing behind our work is unwavering.
Contact us today for a free inspection and a no-obligation assessment of your home’s structural needs. We’ll help you determine the right solution—and back it up with a warranty that actually means something.