St. Louis’s Basement Waterproofing & Foundation Repair Experts

When we had a problem of unknown severity, we called Perma Jack of St. Louis. The company was very responsive. We promptly received a visit and were relieved to hear that our issue was not a major problem. We were then placed on the schedule and the repair was handled professionally and in a timely manner. We received excellent service. The representatives with which we worked were knowledgeable and efficient.

The crew that came out to the house was outstanding! All three crew members were very courteous and professional. They worked really hard to complete the job and I would have these crew members back for any other waterproofing needs at my next house.

Last Thursday, I looked at a 25-year-old house in St. Louis County in which the homeowners were thoroughly confused over four proposals they received from underpinning and waterproofing contractors to repair distress to their residence. The four individual contractors’ proposals for stabilizing the residence varied dramatically, both in scope and in price. It is my understanding that a representative of your staff also looked at this residence. The homeowners commented that your people indicated that Perma Jack could not help them because underpinning would not improve their situation. I explained to the homeowners that their distress was due to soil heave and lateral earth pressures and that the best solution to reducing future distress was the installation of a good perimeter drain system. I told them it was obvious that Perma Jack was the only company they interviewed that had the integrity to admit that their patented system was not applicable to the problem. The “non-effective11 bids ranged from $12,000 to almost $28,000; for all practical purposes, monies which would have been wasted if the homeowners had proceeded with any one of these contractors. While the homeowners might not have appreciated it at the time, I’m sure they are thankful now for your honesty. We at Soil Consultants, Inc. very much appreciate your integrity. Best wishes in your future business dealings. Very truly yours, William J. Green, P.E. Principal Soil Consultants, Inc.