Frequently Asked Questions
Q: How much does basement waterproofing cost?
A: All basement water problems are different so we customize every basement repair with its own unique solution. By asking you questions about “what concerns you have” and “what problems you would like us to solve,” we design a solution to meet your needs. For that very reason, we offer our analysis and estimate free of charge to most homeowners living in the Greater St. Louis Metropolitan area. Basement waterproofing costs vary widely depending on the nature and severity of any particular waterproofing issue. Frequently, our representative can identify a simple problem that can be solved by the homeowner at little or no cost (i.e., clogged gutters, poor drainage, etc.). In other instances, crack repair and / or drain system installation may be necessary in which case we will customize a permanent solution and do so as cost effectively as possible. Simple foundation crack repairs start at $395. The vast majority of basement interior drain system installations range between $2,000-$7,000.
Q: How long have you been in business?
A: Perma Jack of St. Louis was founded in 1974 and has been in business continuously since then. We have been an accredited member of the Better Business Bureau since 1987. Here is the BBB’s current listing for Perma Jack St. Louis Foundation Repair and Basement Waterproofing.
Q: What is the lead time from contract acceptance to job start?
A: We will assess the situation and attempt to complete all basement repairs within the customer’s time frame. This varies according to the number of clients under contract at any one time. It is our objective to meet our customer’s scheduling needs whenever possible. Do not hesitate to let your representative know if your job requires a particular time frame.
Q: Why should you consider Perma Jack of St. Louis over a competitor?
A: There is no short answer to this question, but let’s start with longevity, integrity, unmatched reputation, fair prices and lifetime guarantees. Unlike the majority of our competitors, Perma Jack of St. Louis does not take the “one size fits all” approach. We personally assess each individual situation and create a customized solution using only high quality, proven products. We offer a top 10 list of items to check when choosing a basement waterproofing company.
Q: How long does it usually take to waterproof a basement?
A: Normally our installation crews can complete the job in one to three working days. Our jobs are done in consecutive days until completion. Whatever time it takes, the job is not complete until the customer is satisfied.
Q: Why do some basement waterproofing companies put their systems on top of the foundation footing?
A: Simply put, it’s much easier to install – less time and labor means more profit for the contractor. While this method may solve some less severe hydrostatic problems, we do not use this system and, in fact, recommends against it. We use a deep channel system installed adjacent to the foundation footing that intercepts water from both above and below foundation footing level. This type of basement waterproofing system minimizes the negative effects of hydrostatic pressure on I-beam support columns and generally eliminates water migration through cracks in the basement floor.
Q: What guarantee do you provide?
A: We guarantee that no water will enter the basement in any area that we service. The guarantee / warranty is for the LIFETIME OF THE STRUCTURE and is transferable at no charge should the property be sold. Some of our competitors require transfer fees and a limited time-frame to assign title transfer, or risk voiding the warranty, when selling the property. It pays to ask and check the details!
Q: Do you accept credit cards?
A: Yes, we accept Master Card, Visa and Discover Card (administrative fee may apply).
Q: Is financing available?
A: Yes, we offer financing for mostly everyone. For more information, please contact our office and we will put you in touch with our financial representative.
Contact us today for a free inspection of your wet basement and free consultation. You may not need extensive or expensive repairs, and if you do, we can suggest which basement waterproofing system offers the best results and is most cost effective for your particular needs.